Clients

Cancelations and Escalations

• How Do I Cancel My Confirmed Booking and What’s the Policy?
• What Should I Do If My Chef Cancels?
• How To Cancel A Booking?
• Complaint Policy
• If something goes wrong during your Chef Experience.
• Canceling Your Request

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Troubleshooting and Support

• Login Issues
• Resolving Payment Issues Efficiently

Bookings and Proposals

• Received a Higher Quote Than Expected? Here's What to Do
• What Happens If Your Gift Card Expires?
• How to Correct a Mistake in Your Request

Payments and Billing

• In which currency is the payment made?
• How to tip my chef?
• How Payments Work When Booking Your Chef
• Can I get an Invoice for my reservation?
• Do you Charge any Extra Fees or Taxes?
• How long does it take to process a refund?
• What if I need to pay in USD or any other currency?
• I was charged an extra fee, what is this?

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Requesting a Private Chef Service

• How to submit a service request
• How to Book a Private Chef through Take a Chef
• Crafting Exceptional Dining Experiences for Every Occasion
• What Is the Cost of a Private Chef?
• How Many Proposals Will I Receive?
• What Does a Private Chef Service Include?
• Can I Request Additional Chef Proposals?
• Are Transportation Fees Included?
• When will I receive proposals?
• Will Chefs Travel to My Location?
• Does the Chef Cook Everything at Your Home?
• Payment methods when confirming a booking
• Can I pay part now and the rest on site?
• Ensuring your Chef knows your Restrictions or Allergies.
• Can I contact the chef before booking?
• I’m uncertain about my service dates.
• I don't know the exact address for my service.
• How to confirm my service

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Our Services

• Do You Offer Breakfast/Brunch services?
• All About Take a Chef
• Do you Offer Drop Off/Delivery Services?
• Do you provide Cooking Classes?
• Can You Provide Long-Term Chefs?
• Do you offer meal prep services?
• Where are you based?
• Are Large Event Catering Services Available at Take a Chef?
• Do You Offer Bartender Services?

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Planning your Event

• Customizing your menu once you have a proposal
• How to plan your event with an uncertain guest list
• Rebook Your Favorite Chef
• Do I Need to Provide Kitchen Tools for the Chef?
• How Long Will the Chef Stay?
• What Happens After Your Booking Is Confirmed?
• Who Takes Care of Grocery Shopping?
• Who Cleans Up Once the Service is Over?
• How Much to Tip my Chef?

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Our Chefs

• Do the Chefs Speak My Language?
• Do chefs have insurance?
• How to leave a review
• Can I see reviews before booking a chef?
• Getting to know your Chefs!
• Find the perfect chef for your taste buds
• Find Out if a Private Chef is Available in Your Area
• How to contact a chef
• How experienced are the chefs?
• Who Are the Chefs Behind the Take A Chef Experience?
• How to book a specific chef
• How We Select Our Chefs

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Gift Cards

• Redeeming Your Take a Chef Gift Card
• Can I Add More Guests or Increase My Gift Card Budget?
• Looking to share Take A Chef as a Gift? Here’s How
• Help! I submitted a request but can’t add my Gift Code
• No Chefs Available After Redeeming My Gift Card—What’s Next?

Modifications and Add Ons

• Adding or Removing Guests to your Booking
• Do you offer Wine Pairing?
• ​​How to Arrange for Waitstaff or Additional Items with your Chef
• Need to Modify your Menu After Booking?
• Customizing Your Take a Chef Experience: Assistants, Extras, and More
• How To Reschedule My Booking?
• I Booked the Wrong Chef. Can I Change It?
• I Entered the Wrong Address and Already Paid for the Chef—What Can I Do?

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