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Did you recently enjoy a private chef experience with Take a Chef? Here's everything you need to know about leaving a review, modifying your feedback, or getting help if something goes wrong.
24 hours after your service date, you will receive an automated email containing a personalized link. Use that link to log in to the Take a Chef platform and submit your review. Note that the review link expires after 7 days — if it has expired, please contact our support team at info@takeachef.com.
If you don’t see the email in your inbox, check your spam, promotions, or social folders. If it's still not there, contact our support team at info@takeachef.com for assistance.
If your chef was replaced:
If your original chef was unavailable but you still enjoyed your service with a replacement chef, you can leave a review for them too. Here’s how:
Replacement code:
If you found your new chef using a cancellation code provided by our support team, you will receive an automatic email as well with a personalized link to access the Take a Chef platform and share your feedback about the service.
Manual service confirmation:
If our team helped you find a replacement chef and the service was confirmed manually rather than through the platform, you can still leave a review. Simply email our support team at info@takeachef.com — include your rating (1–5) and your written comments — and they'll take care of the rest.
When submitting your review, rate your experience from 1 to 5 (5 being the highest) and add a written comment about your experience.
Modify your review:
If you'd like to update or correct a review you've already submitted, our support team can make those changes for you. Email info@takeachef.com with the specific updates you’d like, and they’ll take care of the rest.
We understand that sometimes things don't go as planned, and constructive feedback is just as valuable as a glowing review — it helps us improve every day. If you'd like to share concerns with our team, contact us at info@takeachef.com. Please note: issues must be reported within 24 hours of the service. Reports submitted after this window may not be eligible for resolution.
Your feedback matters deeply to us. Every review — positive or constructive — helps us raise the standard for every future Take a Chef experience. Thank you for taking the time to share yours.
Unable to access the review link
If you received the review email but the link is broken or not working, contact our support team at info@takeachef.com. Include your full name, booking date, and a description of the issue so we can resolve it as quickly as possible.
When contacting support about a broken review link, please provide the following:
- Your global rating (1–5)
- The written comment you'd like published
- Your booking reference or service date