Troubleshooting

• How Many Proposals Will I Receive?
• Help! I submitted a request but can’t add my Gift Code
• What if I need to pay in USD or any other currency?
• Resolving Payment Issues Efficiently
• Received a Higher Quote Than Expected? Here's What to Do
• How Do I Cancel My Confirmed Booking and What’s the Policy?
• What Should I Do If My Chef Cancels?
• Login Issues
• What Happens If Your Gift Card Expires?
• No Chefs Available After Redeeming My Gift Card—What’s Next?
• Need to Modify your Menu After Booking?
• I was charged an extra fee, what is this?
• How to Correct a Mistake in Your Request
• How To Cancel A Booking?
• I don't know the exact address for my service.
• I Booked the Wrong Chef. Can I Change It?
• I Entered the Wrong Address and Already Paid for the Chef—What Can I Do?