Guest Reviews

You deserve recognition for your hard work. Reviews show potential guests what your services are like, and why previous guests have loved welcoming you into their home. Find below everything about how reviews in Take a Chef work, how they can benefit your visibility, and where you can find them.

Before we start, let’s go over some key details about reviews on our platform:

• Reviews from other websites are not included.
• Reviews cannot be transferred between accounts.
• Only reviews with 4 stars and above are showcased on your profile.
• Every grade is taken into consideration for your overall feedback score.

Post-Service Survey Email

You went to your guest’s home and did your best to give them an experience to remember, now it’s time to hear what they thought. Within the next 24 hours, they will get a survey email to grade aspects of your work like quality of food, dish explanation, cleanup, and interpersonal skills. A follow-up email is sent if they have yet to send their satisfaction questionnaire.

Remind your guests to check their spam, social or promotion folders if they don't see it. If it's missing entirely, they can reach out to the TAC support team here

Client Feedback Score

Your overall score is displayed on your Chef profile. It reflects your past performance based on guest feedback rated from 1 to 5 stars. Where 5 means you provided your guest an excellent service, and 1 means they think there are aspects you need to improve. Guests can also leave a review when filling out their satisfaction questionnaire.

Where Can I See My Reviews?

You can read your guest reviews at the bottom of your Chef profile. They are detailed feedback sharing what your guests liked about the food and experience you prepared for them, and how you made them feel. A smile always goes a long way!

How can I tell if a client left a review?

Our team manually reviews and approves all new reviews from Monday to Friday. If you don’t see your latest client review immediately, please allow some time for it to appear on your profile.

If it still doesn’t show up after some time, it may be because the client hasn’t left a review. Remember, leaving a review is completely optional for clients. While we encourage them to share their feedback, it is not mandatory.

What am I being reviewed on?

Clients review you on several key aspects of your service, including:

• Chef’s Attitude: Clients select key traits such as punctuality, engagement, attentiveness, professionalism, and more.

• Presentation of the Dishes (1–5): Visual appeal and plating.

• Explanation of the Dishes (1–5): How clearly and effectively you describe the dishes.

• Culinary Quality (1–5): Taste and overall food quality.

• Cleanliness (1–5): Tidiness during and after the service.

• Overall Service Rating (1–5): The client’s overall experience.

Clients may also leave public comments highlighting what they appreciated about your service. These reviews help showcase your strengths and the areas where you excel as a private chef.

What does the rating 1–5 mean?

The ratings reflect the client’s level of satisfaction, with:

• 1 – Poor: The service did not meet expectations.

• 2 – Fair: The service met some expectations but left room for improvement.

• 3 – Good: The service met expectations.

• 4 – Very Good: The service exceeded expectations in several areas.

• 5 – Incredible / Excellent: The service was exceptional in every way.

These ratings give you clear feedback on your performance and help highlight your strengths as a private chef.