How to navigate your partner dashboard

Your dashboard at https://www.privatechefmanager.com/extranet/agency/request/index is the operational center for all PCM activity. Bookmark it. Everything your team needs — active bookings, history, chef communication, and guest proposal links — is here.

Sidebar navigation

Section	What it does
Dashboard	Home view. All bookings, statuses, and actions in one table.
Chefs	Browse the full chef catalogue. Filter by location, view ratings, bios, and cities covered.
Improve your Marketplace	Submit feedback, report a problem, or request a feature.
Help Center	Access support documentation.
Logout	Sign out.

Booking table — what each column means

Column	What it shows
ID	Unique booking number. Click to open full booking detail.
STATUS	Current state of the booking (see statuses below).
CREATED	Date the booking was submitted.
GUEST / REF	Guest name or internal reference entered at checkout.
SERVICE DATE	Date range of the service.
PRICE	Total booking value in the guest's currency.
SOURCE	Concierge — your team booked it. Guest — guest used your marketplace link directly.
CHEF	Chef photo. Appears once a chef accepts the booking.
PROPOSAL	••• action menu — View, Manage, or Share.

Booking statuses

Status	What it means
IN PROCESS	Active — payment received, chef assigned, service upcoming.
PAID	Payment confirmed. Chef assigned.
FINISHED	Service completed successfully.
CANCELLED	Booking cancelled. Price shows 0 if no charge was made.
EXPIRED	Request not completed — no payment or no chef found. No charge.

The ••• action menu

View. Opens the full proposal: service type, chef, date grid, and total price. This is the page to share with guests before arrival.

Manage. Access booking management: message the chef, handle requests. An orange badge appears when there are unread replies.

Share. Copies the proposal link to your clipboard instantly. Guests can view the proposal without logging in.

ℹ️ Keep all chef communication on the platform via Manage. All messages are stored and visible to PCM if a dispute arises. No WhatsApp, phone, or personal email to chefs.

Common FAQ

Can I search for a specific chef before any booking exists?

Yes — use the Chefs section in the sidebar. Filter by location to see all chefs covering a destination. Useful for making personalised recommendations before a guest request arrives.

What does it mean if there's no chef photo in the CHEF column?

The chef hasn't accepted the booking yet. PCM is working on the assignment. You don't need to do anything — PCM will notify you once confirmed.

Can my guest view the proposal without logging in?

Yes. The proposal link (via Share) is fully accessible without an account. Guests see the chef photo, full menu, date, and price.

Can more than one team member access the dashboard?

Each team member should have their own login — never share credentials with colleagues or guests. For additional access, contact your PCM account manager.

⭐ Partner Tip — Browse Chefs Before You Need Them. The Chefs section isn't just for active bookings. Use it proactively — review profiles, menus, and ratings for your key destinations before a guest request arrives. Familiarity with the supply makes personalised recommendations faster and more confident.